Evaluation of service quality from patients’ viewpoint View Full Text


Ontology type: schema:ScholarlyArticle     


Article Info

DATE

2019-12

AUTHORS

Mohammad Ali Abbasi-Moghaddam, Ehsan Zarei, Rafat Bagherzadeh, Hossein Dargahi, Pouria Farrokhi

ABSTRACT

BACKGROUND: Measuring patients' perception from health service quality as an important element in the assessment of service quality has attracted much attention in recent years. Therefore, this study was conducted to find out how the patients evaluated service quality of clinics at teaching hospitals affiliated with Tehran University of Medical Sciences in Iran. METHODS: This cross-sectional study was conducted in Tehran in 2017 and 400 patients were randomly selected from four hospitals. Data were collected using a questionnaire, the validity and reliability of which were confirmed in previous study. In order to analyze the data, T-test, ANOVA, and Pearson correlation coefficient were calculated using SPSS 23. RESULTS: The results indicated that among eight dimensions of health service quality, the patients were more satisfied with physician consultation, services costs and admission process. The highest and lowest mean scores were related to physician consultation (Mean = 4.17), and waiting time (Mean = 2.64), in that order. The total mean score of service quality was 3.73 (± 0.51) out of 5. Outpatient services were assessed as good, moderate and weak by 57.5, 40 and 2.5% of the patients, respectively. There was a significant relationship between the positive perception of service quality and reason for admission, source of recommendation, gender, education level, health status, and waiting time in the clinics (p < 0.05). CONCLUSION: The majority of the patients had a positive experience with visiting clinics and perceived service provision as good. In fact, patients' perceptions of physician consultation, provision of information to patients and the environment of delivering services, are the most important determinants of service quality in clinics. More... »

PAGES

170

Identifiers

URI

http://scigraph.springernature.com/pub.10.1186/s12913-019-3998-0

DOI

http://dx.doi.org/10.1186/s12913-019-3998-0

DIMENSIONS

https://app.dimensions.ai/details/publication/pub.1112779458

PUBMED

https://www.ncbi.nlm.nih.gov/pubmed/30876453


Indexing Status Check whether this publication has been indexed by Scopus and Web Of Science using the SN Indexing Status Tool
Incoming Citations Browse incoming citations for this publication using opencitations.net

JSON-LD is the canonical representation for SciGraph data.

TIP: You can open this SciGraph record using an external JSON-LD service: JSON-LD Playground Google SDTT

[
  {
    "@context": "https://springernature.github.io/scigraph/jsonld/sgcontext.json", 
    "about": [
      {
        "id": "http://purl.org/au-research/vocabulary/anzsrc-for/2008/1117", 
        "inDefinedTermSet": "http://purl.org/au-research/vocabulary/anzsrc-for/2008/", 
        "name": "Public Health and Health Services", 
        "type": "DefinedTerm"
      }, 
      {
        "id": "http://purl.org/au-research/vocabulary/anzsrc-for/2008/11", 
        "inDefinedTermSet": "http://purl.org/au-research/vocabulary/anzsrc-for/2008/", 
        "name": "Medical and Health Sciences", 
        "type": "DefinedTerm"
      }
    ], 
    "author": [
      {
        "affiliation": {
          "alternateName": "Tehran University of Medical Sciences", 
          "id": "https://www.grid.ac/institutes/grid.411705.6", 
          "name": [
            "Department of Health Care Management, School of Allied Medical Sciences, Tehran University of Medical Sciences, Tehran, Iran"
          ], 
          "type": "Organization"
        }, 
        "familyName": "Abbasi-Moghaddam", 
        "givenName": "Mohammad Ali", 
        "type": "Person"
      }, 
      {
        "affiliation": {
          "alternateName": "Shahid Beheshti University of Medical Sciences", 
          "id": "https://www.grid.ac/institutes/grid.411600.2", 
          "name": [
            "Department of Health Service Management, School of Management and Medical Education, Shahid Beheshti University of Medical Sciences, Tehran, Iran"
          ], 
          "type": "Organization"
        }, 
        "familyName": "Zarei", 
        "givenName": "Ehsan", 
        "type": "Person"
      }, 
      {
        "affiliation": {
          "alternateName": "Iran University of Medical Sciences", 
          "id": "https://www.grid.ac/institutes/grid.411746.1", 
          "name": [
            "School of Health Management and Information Sciences, Iran University of Medical Sciences, Tehran, Iran"
          ], 
          "type": "Organization"
        }, 
        "familyName": "Bagherzadeh", 
        "givenName": "Rafat", 
        "type": "Person"
      }, 
      {
        "affiliation": {
          "alternateName": "Tehran University of Medical Sciences", 
          "id": "https://www.grid.ac/institutes/grid.411705.6", 
          "name": [
            "Health Information Management Research Center, Tehran University of Medical Sciences, Tehran, Iran"
          ], 
          "type": "Organization"
        }, 
        "familyName": "Dargahi", 
        "givenName": "Hossein", 
        "type": "Person"
      }, 
      {
        "affiliation": {
          "alternateName": "Iran University of Medical Sciences", 
          "id": "https://www.grid.ac/institutes/grid.411746.1", 
          "name": [
            "School of Health Management and Information Sciences, Iran University of Medical Sciences, Tehran, Iran"
          ], 
          "type": "Organization"
        }, 
        "familyName": "Farrokhi", 
        "givenName": "Pouria", 
        "type": "Person"
      }
    ], 
    "citation": [
      {
        "id": "https://doi.org/10.1093/intqhc/mzn046", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1000151155"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://doi.org/10.1108/09526869810216052", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1003641295"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "sg:pub.10.1186/1472-6963-6-66", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1003854070", 
          "https://doi.org/10.1186/1472-6963-6-66"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://doi.org/10.1371/journal.pone.0140109", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1007225139"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://doi.org/10.1371/journal.pone.0140109", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1007225139"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://doi.org/10.1080/14783360802323594", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1010286645"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://doi.org/10.1080/14783360500450376", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1013076885"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://doi.org/10.1108/ijhcqa-09-2014-0097", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1016493213"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://doi.org/10.1509/jmkg.65.3.34.18334", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1024590257"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://doi.org/10.1509/jmkg.65.3.34.18334", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1024590257"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://doi.org/10.1093/intqhc/mzr040", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1025708600"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://doi.org/10.1108/14635770810903150", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1028015549"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://doi.org/10.1108/09526861011017094", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1036213380"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://doi.org/10.1177/1094670507309594", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1037629676"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://doi.org/10.1177/1094670507309594", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1037629676"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "sg:pub.10.1186/1477-7525-2-43", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1041669688", 
          "https://doi.org/10.1186/1477-7525-2-43"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "sg:pub.10.1007/s00520-013-1872-x", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1042003207", 
          "https://doi.org/10.1007/s00520-013-1872-x"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://doi.org/10.2147/opth.s49382", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1042962676"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://doi.org/10.1016/0277-9536(95)00315-0", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1044433289"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "sg:pub.10.1007/s00259-002-0869-3", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1044574371", 
          "https://doi.org/10.1007/s00259-002-0869-3"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://doi.org/10.1080/15390940903041567", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1045163266"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "sg:pub.10.1186/1471-2296-11-73", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1045422130", 
          "https://doi.org/10.1186/1471-2296-11-73"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "sg:pub.10.1007/s10729-012-9211-1", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1046005515", 
          "https://doi.org/10.1007/s10729-012-9211-1"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://doi.org/10.1093/intqhc/13.2.99", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1047679592"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://doi.org/10.1108/14635771011089746", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1048015868"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://doi.org/10.1016/s0377-1237(11)60045-2", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1049244131"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://doi.org/10.1111/j.1365-2753.2007.00824.x", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1051009234"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://doi.org/10.1111/j.1365-2753.2007.00824.x", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1051009234"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://doi.org/10.1093/intqhc/13.5.385", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1053688368"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://doi.org/10.5539/ijms.v3n1p103", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1072958059"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://app.dimensions.ai/details/publication/pub.1078654306", 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://doi.org/10.11648/j.sjph.20170502.10", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1084949129"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://doi.org/10.1108/ijhcqa-02-2017-0030", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1090639151"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://doi.org/10.18203/2320-6012.ijrms20173951", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1091366865"
        ], 
        "type": "CreativeWork"
      }, 
      {
        "id": "https://doi.org/10.18203/2320-6012.ijrms20173951", 
        "sameAs": [
          "https://app.dimensions.ai/details/publication/pub.1091366865"
        ], 
        "type": "CreativeWork"
      }
    ], 
    "datePublished": "2019-12", 
    "datePublishedReg": "2019-12-01", 
    "description": "BACKGROUND: Measuring patients' perception from health service quality as an important element in the assessment of service quality has attracted much attention in recent years. Therefore, this study was conducted to find out how the patients evaluated service quality of clinics at teaching hospitals affiliated with Tehran University of Medical Sciences in Iran.\nMETHODS: This cross-sectional study was conducted in Tehran in 2017 and 400 patients were randomly selected from four hospitals. Data were collected using a questionnaire, the validity and reliability of which were confirmed in previous study. In order to analyze the data, T-test, ANOVA, and Pearson correlation coefficient were calculated using SPSS 23.\nRESULTS: The results indicated that among eight dimensions of health service quality, the patients were more satisfied with physician consultation, services costs and admission process. The highest and lowest mean scores were related to physician consultation (Mean\u2009=\u20094.17), and waiting time (Mean\u2009=\u20092.64), in that order. The total mean score of service quality was 3.73 (\u00b1 0.51) out of 5. Outpatient services were assessed as good, moderate and weak by 57.5, 40 and 2.5% of the patients, respectively. There was a significant relationship between the positive perception of service quality and reason for admission, source of recommendation, gender, education level, health status, and waiting time in the clinics (p\u2009<\u2009\u00a00.05).\nCONCLUSION: The majority of the patients had a positive experience with visiting clinics and perceived service provision as good. In fact, patients' perceptions of physician consultation, provision of information to patients and the environment of delivering services, are the most important determinants of service quality in clinics.", 
    "genre": "research_article", 
    "id": "sg:pub.10.1186/s12913-019-3998-0", 
    "inLanguage": [
      "en"
    ], 
    "isAccessibleForFree": false, 
    "isPartOf": [
      {
        "id": "sg:journal.1327417", 
        "issn": [
          "1472-6963"
        ], 
        "name": "BMC Health Services Research", 
        "type": "Periodical"
      }, 
      {
        "issueNumber": "1", 
        "type": "PublicationIssue"
      }, 
      {
        "type": "PublicationVolume", 
        "volumeNumber": "19"
      }
    ], 
    "name": "Evaluation of service quality from patients\u2019 viewpoint", 
    "pagination": "170", 
    "productId": [
      {
        "name": "readcube_id", 
        "type": "PropertyValue", 
        "value": [
          "c65baf45c9cb39824c195523479468308f0e3797b9a39dcb74bad32b0d1b0011"
        ]
      }, 
      {
        "name": "pubmed_id", 
        "type": "PropertyValue", 
        "value": [
          "30876453"
        ]
      }, 
      {
        "name": "nlm_unique_id", 
        "type": "PropertyValue", 
        "value": [
          "101088677"
        ]
      }, 
      {
        "name": "doi", 
        "type": "PropertyValue", 
        "value": [
          "10.1186/s12913-019-3998-0"
        ]
      }, 
      {
        "name": "dimensions_id", 
        "type": "PropertyValue", 
        "value": [
          "pub.1112779458"
        ]
      }
    ], 
    "sameAs": [
      "https://doi.org/10.1186/s12913-019-3998-0", 
      "https://app.dimensions.ai/details/publication/pub.1112779458"
    ], 
    "sdDataset": "articles", 
    "sdDatePublished": "2019-04-11T13:18", 
    "sdLicense": "https://scigraph.springernature.com/explorer/license/", 
    "sdPublisher": {
      "name": "Springer Nature - SN SciGraph project", 
      "type": "Organization"
    }, 
    "sdSource": "s3://com-uberresearch-data-dimensions-target-20181106-alternative/cleanup/v134/2549eaecd7973599484d7c17b260dba0a4ecb94b/merge/v9/a6c9fde33151104705d4d7ff012ea9563521a3ce/jats-lookup/v90/0000000368_0000000368/records_78941_00000001.jsonl", 
    "type": "ScholarlyArticle", 
    "url": "https://link.springer.com/10.1186%2Fs12913-019-3998-0"
  }
]
 

Download the RDF metadata as:  json-ld nt turtle xml License info

HOW TO GET THIS DATA PROGRAMMATICALLY:

JSON-LD is a popular format for linked data which is fully compatible with JSON.

curl -H 'Accept: application/ld+json' 'https://scigraph.springernature.com/pub.10.1186/s12913-019-3998-0'

N-Triples is a line-based linked data format ideal for batch operations.

curl -H 'Accept: application/n-triples' 'https://scigraph.springernature.com/pub.10.1186/s12913-019-3998-0'

Turtle is a human-readable linked data format.

curl -H 'Accept: text/turtle' 'https://scigraph.springernature.com/pub.10.1186/s12913-019-3998-0'

RDF/XML is a standard XML format for linked data.

curl -H 'Accept: application/rdf+xml' 'https://scigraph.springernature.com/pub.10.1186/s12913-019-3998-0'


 

This table displays all metadata directly associated to this object as RDF triples.

193 TRIPLES      21 PREDICATES      59 URIs      21 LITERALS      9 BLANK NODES

Subject Predicate Object
1 sg:pub.10.1186/s12913-019-3998-0 schema:about anzsrc-for:11
2 anzsrc-for:1117
3 schema:author N2e291381563748e1b854b3a7d3620b66
4 schema:citation sg:pub.10.1007/s00259-002-0869-3
5 sg:pub.10.1007/s00520-013-1872-x
6 sg:pub.10.1007/s10729-012-9211-1
7 sg:pub.10.1186/1471-2296-11-73
8 sg:pub.10.1186/1472-6963-6-66
9 sg:pub.10.1186/1477-7525-2-43
10 https://app.dimensions.ai/details/publication/pub.1078654306
11 https://doi.org/10.1016/0277-9536(95)00315-0
12 https://doi.org/10.1016/s0377-1237(11)60045-2
13 https://doi.org/10.1080/14783360500450376
14 https://doi.org/10.1080/14783360802323594
15 https://doi.org/10.1080/15390940903041567
16 https://doi.org/10.1093/intqhc/13.2.99
17 https://doi.org/10.1093/intqhc/13.5.385
18 https://doi.org/10.1093/intqhc/mzn046
19 https://doi.org/10.1093/intqhc/mzr040
20 https://doi.org/10.1108/09526861011017094
21 https://doi.org/10.1108/09526869810216052
22 https://doi.org/10.1108/14635770810903150
23 https://doi.org/10.1108/14635771011089746
24 https://doi.org/10.1108/ijhcqa-02-2017-0030
25 https://doi.org/10.1108/ijhcqa-09-2014-0097
26 https://doi.org/10.1111/j.1365-2753.2007.00824.x
27 https://doi.org/10.11648/j.sjph.20170502.10
28 https://doi.org/10.1177/1094670507309594
29 https://doi.org/10.1371/journal.pone.0140109
30 https://doi.org/10.1509/jmkg.65.3.34.18334
31 https://doi.org/10.18203/2320-6012.ijrms20173951
32 https://doi.org/10.2147/opth.s49382
33 https://doi.org/10.5539/ijms.v3n1p103
34 schema:datePublished 2019-12
35 schema:datePublishedReg 2019-12-01
36 schema:description BACKGROUND: Measuring patients' perception from health service quality as an important element in the assessment of service quality has attracted much attention in recent years. Therefore, this study was conducted to find out how the patients evaluated service quality of clinics at teaching hospitals affiliated with Tehran University of Medical Sciences in Iran. METHODS: This cross-sectional study was conducted in Tehran in 2017 and 400 patients were randomly selected from four hospitals. Data were collected using a questionnaire, the validity and reliability of which were confirmed in previous study. In order to analyze the data, T-test, ANOVA, and Pearson correlation coefficient were calculated using SPSS 23. RESULTS: The results indicated that among eight dimensions of health service quality, the patients were more satisfied with physician consultation, services costs and admission process. The highest and lowest mean scores were related to physician consultation (Mean = 4.17), and waiting time (Mean = 2.64), in that order. The total mean score of service quality was 3.73 (± 0.51) out of 5. Outpatient services were assessed as good, moderate and weak by 57.5, 40 and 2.5% of the patients, respectively. There was a significant relationship between the positive perception of service quality and reason for admission, source of recommendation, gender, education level, health status, and waiting time in the clinics (p <  0.05). CONCLUSION: The majority of the patients had a positive experience with visiting clinics and perceived service provision as good. In fact, patients' perceptions of physician consultation, provision of information to patients and the environment of delivering services, are the most important determinants of service quality in clinics.
37 schema:genre research_article
38 schema:inLanguage en
39 schema:isAccessibleForFree false
40 schema:isPartOf N9ae813e009cb404eaae71417e9d02cf2
41 Nb0c9f454a6db4f84b9142d76ff4182ea
42 sg:journal.1327417
43 schema:name Evaluation of service quality from patients’ viewpoint
44 schema:pagination 170
45 schema:productId N022a8fc0965549dd8b5e26868367982f
46 Na86c5a6cc66e48d6aaad6dcbe13d0d8d
47 Nb49bc0d8409a4f51995665d7a81e3de3
48 Ndf0cb476b29c44e7807717c1511dc93b
49 Nedf27e953a0443b78868406d94d1b43f
50 schema:sameAs https://app.dimensions.ai/details/publication/pub.1112779458
51 https://doi.org/10.1186/s12913-019-3998-0
52 schema:sdDatePublished 2019-04-11T13:18
53 schema:sdLicense https://scigraph.springernature.com/explorer/license/
54 schema:sdPublisher N21fde5d3c61743e29f80c1c1d202cebe
55 schema:url https://link.springer.com/10.1186%2Fs12913-019-3998-0
56 sgo:license sg:explorer/license/
57 sgo:sdDataset articles
58 rdf:type schema:ScholarlyArticle
59 N022a8fc0965549dd8b5e26868367982f schema:name pubmed_id
60 schema:value 30876453
61 rdf:type schema:PropertyValue
62 N057663fa7a174f26876ee9aa699df31b rdf:first N2f458f69f2a641069c9f553fbd66a642
63 rdf:rest rdf:nil
64 N0e2f6b7693e1448b948bedaaeca9d148 schema:affiliation https://www.grid.ac/institutes/grid.411705.6
65 schema:familyName Abbasi-Moghaddam
66 schema:givenName Mohammad Ali
67 rdf:type schema:Person
68 N21fde5d3c61743e29f80c1c1d202cebe schema:name Springer Nature - SN SciGraph project
69 rdf:type schema:Organization
70 N2e291381563748e1b854b3a7d3620b66 rdf:first N0e2f6b7693e1448b948bedaaeca9d148
71 rdf:rest Nce50d4bdf060449dac7d0cc72becb890
72 N2f458f69f2a641069c9f553fbd66a642 schema:affiliation https://www.grid.ac/institutes/grid.411746.1
73 schema:familyName Farrokhi
74 schema:givenName Pouria
75 rdf:type schema:Person
76 N2f51d36422a44106b1add4e99d9d5362 schema:affiliation https://www.grid.ac/institutes/grid.411746.1
77 schema:familyName Bagherzadeh
78 schema:givenName Rafat
79 rdf:type schema:Person
80 N3cd01c4cb7ee499fa65d44e726547e32 schema:affiliation https://www.grid.ac/institutes/grid.411705.6
81 schema:familyName Dargahi
82 schema:givenName Hossein
83 rdf:type schema:Person
84 N73869b614c04435591e86bb606d1f7a9 schema:affiliation https://www.grid.ac/institutes/grid.411600.2
85 schema:familyName Zarei
86 schema:givenName Ehsan
87 rdf:type schema:Person
88 N9ae813e009cb404eaae71417e9d02cf2 schema:volumeNumber 19
89 rdf:type schema:PublicationVolume
90 Na86c5a6cc66e48d6aaad6dcbe13d0d8d schema:name doi
91 schema:value 10.1186/s12913-019-3998-0
92 rdf:type schema:PropertyValue
93 Nb0c9f454a6db4f84b9142d76ff4182ea schema:issueNumber 1
94 rdf:type schema:PublicationIssue
95 Nb49bc0d8409a4f51995665d7a81e3de3 schema:name readcube_id
96 schema:value c65baf45c9cb39824c195523479468308f0e3797b9a39dcb74bad32b0d1b0011
97 rdf:type schema:PropertyValue
98 Nc0c1e87412fb4b4f92d1fbdd3f130487 rdf:first N3cd01c4cb7ee499fa65d44e726547e32
99 rdf:rest N057663fa7a174f26876ee9aa699df31b
100 Nce50d4bdf060449dac7d0cc72becb890 rdf:first N73869b614c04435591e86bb606d1f7a9
101 rdf:rest Ne1376ee9c0664ee4a07736a047334841
102 Ndf0cb476b29c44e7807717c1511dc93b schema:name nlm_unique_id
103 schema:value 101088677
104 rdf:type schema:PropertyValue
105 Ne1376ee9c0664ee4a07736a047334841 rdf:first N2f51d36422a44106b1add4e99d9d5362
106 rdf:rest Nc0c1e87412fb4b4f92d1fbdd3f130487
107 Nedf27e953a0443b78868406d94d1b43f schema:name dimensions_id
108 schema:value pub.1112779458
109 rdf:type schema:PropertyValue
110 anzsrc-for:11 schema:inDefinedTermSet anzsrc-for:
111 schema:name Medical and Health Sciences
112 rdf:type schema:DefinedTerm
113 anzsrc-for:1117 schema:inDefinedTermSet anzsrc-for:
114 schema:name Public Health and Health Services
115 rdf:type schema:DefinedTerm
116 sg:journal.1327417 schema:issn 1472-6963
117 schema:name BMC Health Services Research
118 rdf:type schema:Periodical
119 sg:pub.10.1007/s00259-002-0869-3 schema:sameAs https://app.dimensions.ai/details/publication/pub.1044574371
120 https://doi.org/10.1007/s00259-002-0869-3
121 rdf:type schema:CreativeWork
122 sg:pub.10.1007/s00520-013-1872-x schema:sameAs https://app.dimensions.ai/details/publication/pub.1042003207
123 https://doi.org/10.1007/s00520-013-1872-x
124 rdf:type schema:CreativeWork
125 sg:pub.10.1007/s10729-012-9211-1 schema:sameAs https://app.dimensions.ai/details/publication/pub.1046005515
126 https://doi.org/10.1007/s10729-012-9211-1
127 rdf:type schema:CreativeWork
128 sg:pub.10.1186/1471-2296-11-73 schema:sameAs https://app.dimensions.ai/details/publication/pub.1045422130
129 https://doi.org/10.1186/1471-2296-11-73
130 rdf:type schema:CreativeWork
131 sg:pub.10.1186/1472-6963-6-66 schema:sameAs https://app.dimensions.ai/details/publication/pub.1003854070
132 https://doi.org/10.1186/1472-6963-6-66
133 rdf:type schema:CreativeWork
134 sg:pub.10.1186/1477-7525-2-43 schema:sameAs https://app.dimensions.ai/details/publication/pub.1041669688
135 https://doi.org/10.1186/1477-7525-2-43
136 rdf:type schema:CreativeWork
137 https://app.dimensions.ai/details/publication/pub.1078654306 schema:CreativeWork
138 https://doi.org/10.1016/0277-9536(95)00315-0 schema:sameAs https://app.dimensions.ai/details/publication/pub.1044433289
139 rdf:type schema:CreativeWork
140 https://doi.org/10.1016/s0377-1237(11)60045-2 schema:sameAs https://app.dimensions.ai/details/publication/pub.1049244131
141 rdf:type schema:CreativeWork
142 https://doi.org/10.1080/14783360500450376 schema:sameAs https://app.dimensions.ai/details/publication/pub.1013076885
143 rdf:type schema:CreativeWork
144 https://doi.org/10.1080/14783360802323594 schema:sameAs https://app.dimensions.ai/details/publication/pub.1010286645
145 rdf:type schema:CreativeWork
146 https://doi.org/10.1080/15390940903041567 schema:sameAs https://app.dimensions.ai/details/publication/pub.1045163266
147 rdf:type schema:CreativeWork
148 https://doi.org/10.1093/intqhc/13.2.99 schema:sameAs https://app.dimensions.ai/details/publication/pub.1047679592
149 rdf:type schema:CreativeWork
150 https://doi.org/10.1093/intqhc/13.5.385 schema:sameAs https://app.dimensions.ai/details/publication/pub.1053688368
151 rdf:type schema:CreativeWork
152 https://doi.org/10.1093/intqhc/mzn046 schema:sameAs https://app.dimensions.ai/details/publication/pub.1000151155
153 rdf:type schema:CreativeWork
154 https://doi.org/10.1093/intqhc/mzr040 schema:sameAs https://app.dimensions.ai/details/publication/pub.1025708600
155 rdf:type schema:CreativeWork
156 https://doi.org/10.1108/09526861011017094 schema:sameAs https://app.dimensions.ai/details/publication/pub.1036213380
157 rdf:type schema:CreativeWork
158 https://doi.org/10.1108/09526869810216052 schema:sameAs https://app.dimensions.ai/details/publication/pub.1003641295
159 rdf:type schema:CreativeWork
160 https://doi.org/10.1108/14635770810903150 schema:sameAs https://app.dimensions.ai/details/publication/pub.1028015549
161 rdf:type schema:CreativeWork
162 https://doi.org/10.1108/14635771011089746 schema:sameAs https://app.dimensions.ai/details/publication/pub.1048015868
163 rdf:type schema:CreativeWork
164 https://doi.org/10.1108/ijhcqa-02-2017-0030 schema:sameAs https://app.dimensions.ai/details/publication/pub.1090639151
165 rdf:type schema:CreativeWork
166 https://doi.org/10.1108/ijhcqa-09-2014-0097 schema:sameAs https://app.dimensions.ai/details/publication/pub.1016493213
167 rdf:type schema:CreativeWork
168 https://doi.org/10.1111/j.1365-2753.2007.00824.x schema:sameAs https://app.dimensions.ai/details/publication/pub.1051009234
169 rdf:type schema:CreativeWork
170 https://doi.org/10.11648/j.sjph.20170502.10 schema:sameAs https://app.dimensions.ai/details/publication/pub.1084949129
171 rdf:type schema:CreativeWork
172 https://doi.org/10.1177/1094670507309594 schema:sameAs https://app.dimensions.ai/details/publication/pub.1037629676
173 rdf:type schema:CreativeWork
174 https://doi.org/10.1371/journal.pone.0140109 schema:sameAs https://app.dimensions.ai/details/publication/pub.1007225139
175 rdf:type schema:CreativeWork
176 https://doi.org/10.1509/jmkg.65.3.34.18334 schema:sameAs https://app.dimensions.ai/details/publication/pub.1024590257
177 rdf:type schema:CreativeWork
178 https://doi.org/10.18203/2320-6012.ijrms20173951 schema:sameAs https://app.dimensions.ai/details/publication/pub.1091366865
179 rdf:type schema:CreativeWork
180 https://doi.org/10.2147/opth.s49382 schema:sameAs https://app.dimensions.ai/details/publication/pub.1042962676
181 rdf:type schema:CreativeWork
182 https://doi.org/10.5539/ijms.v3n1p103 schema:sameAs https://app.dimensions.ai/details/publication/pub.1072958059
183 rdf:type schema:CreativeWork
184 https://www.grid.ac/institutes/grid.411600.2 schema:alternateName Shahid Beheshti University of Medical Sciences
185 schema:name Department of Health Service Management, School of Management and Medical Education, Shahid Beheshti University of Medical Sciences, Tehran, Iran
186 rdf:type schema:Organization
187 https://www.grid.ac/institutes/grid.411705.6 schema:alternateName Tehran University of Medical Sciences
188 schema:name Department of Health Care Management, School of Allied Medical Sciences, Tehran University of Medical Sciences, Tehran, Iran
189 Health Information Management Research Center, Tehran University of Medical Sciences, Tehran, Iran
190 rdf:type schema:Organization
191 https://www.grid.ac/institutes/grid.411746.1 schema:alternateName Iran University of Medical Sciences
192 schema:name School of Health Management and Information Sciences, Iran University of Medical Sciences, Tehran, Iran
193 rdf:type schema:Organization
 




Preview window. Press ESC to close (or click here)


...