Dealing with health literacy at the organisational level, French translation and adaptation of the Vienna health literate organisation self-assessment tool View Full Text


Ontology type: schema:ScholarlyArticle     


Article Info

DATE

2019-12

AUTHORS

Gilles Henrard, Marc Vanmeerbeek, Laetitia Buret, Jany Rademakers

ABSTRACT

BACKGROUND: Efforts to address health literacy should favour a system-based approach with the dual aim both of fostering the material conditions and creating a work culture inside health care organisations that makes it easier for people to use information. The Vienna Health Literate Organisation (V-HLO) self-assessment tool is a German-speaking questionnaire for quality managers of health care organisations. Its objective is to provide a diagnostic of the strengths and weaknesses of the organisation in terms of health literacy. Our goal was to translate and culturally adapt this questionnaire for the French-speaking part of Belgium. METHODS: We followed the Translation, Review, Adjudication, Pretesting, and Documentation (TRAPD) team model for cross-cultural translation of questionnaires. We used cognitive interviews with quality experts to pre-test the translation. RESULTS: Cognitive interviews allowed us to improve the translation by removing certain ambiguities, providing contextual clarifications or rephrasing some items in such a way as to render them more culturally appropriate. Local experts generally judged the tool to be relevant and applicable to their context. The insight gained with regard to their cognitive process when completing the V-HLO allowed us to identify possible barriers to the adoption of the tool (such as difficulties in considering staff literacy as a relevant target for the tool, fear of overwhelming staff, a feeling that some items fell outside the scope of health literacy and lack of attention for integration of services with primary care) and could contribute to the future development of the tool. CONCLUSION: We translated and adapted the V-HLO self-assessment tool for French. The French version of the V-HLO will now be implemented in our local context to assess whether it can make it easier for people to deal with the complexities of health care organisations. More... »

PAGES

146

References to SciGraph publications

Identifiers

URI

http://scigraph.springernature.com/pub.10.1186/s12913-019-3955-y

DOI

http://dx.doi.org/10.1186/s12913-019-3955-y

DIMENSIONS

https://app.dimensions.ai/details/publication/pub.1112527635

PUBMED

https://www.ncbi.nlm.nih.gov/pubmed/30832637


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130 Research Unit Primary Care & Health, University of Liège, Postal address: 13 avenue Hippocrate, Quartier Hôpital B23, 4000, Liège, Belgium
131 rdf:type schema:Organization
132 https://www.grid.ac/institutes/grid.5012.6 schema:alternateName Maastricht University
133 schema:name Department of Family Medicine, CAPHRI, Maastricht University, PO Box 616, 6200 MD, Maastricht, the Netherlands
134 Nivel, PO box 1568, 3500 BN, Utrecht, the Netherlands
135 rdf:type schema:Organization
 




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