The Process of Business Relationship Ending – Its Stages and Actors View Full Text


Ontology type: schema:ScholarlyArticle     


Article Info

DATE

2002-12

AUTHORS

Jaana Tähtinen

ABSTRACT

How to describe a process of business relationship ending, while considering both the aspects of time and the multiplicity of actors involved? The process of ending consists of actions performed by the actors, as well as their perceptions and decisions concerning the future of the relationship and the consequences they have on the relationship. A longitudinal, dyadic case study is used to empirically ground a process framework. The model distinguishes six stages in the ending process and depicts different actor levels involved. The process model helps to understand the events and actions that end the relationship. More... »

PAGES

331-353

Identifiers

URI

http://scigraph.springernature.com/pub.10.1023/b:jmfm.0000008073.86880.6d

DOI

http://dx.doi.org/10.1023/b:jmfm.0000008073.86880.6d

DIMENSIONS

https://app.dimensions.ai/details/publication/pub.1006133045


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