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Ontology type: schema:Chapter     


Chapter Info

DATE

2013

AUTHORS

Thomas Pfeiffer , Heike Theuerling , Michaela Kauer

ABSTRACT

Being able to predict how internet users react when confronted with a potentially dangerous call for action in an online message (such as an e-mail) is important for several reasons. On the one hand, users have to be protected from fraudulent e-mails such as phishing. On the other hand, over-cautious users would be difficult to communicate with on the internet, so senders of legitimate messages have to know how to convince recipients of the authenticity of their messages. Extensive research already exists from both of these perspectives, but each study only explores certain aspects of the complex system of factors influencing users’ reactions. In this paper the results of our efforts to integrate the various existing findings into one comprehensive model are presented, along with the results of a preliminary evaluation of some of the model’s predictions using quantitative as well as qualitative measures and eye-tracking. More... »

PAGES

155-166

Book

TITLE

Human Aspects of Information Security, Privacy, and Trust

ISBN

978-3-642-39344-0
978-3-642-39345-7

Author Affiliations

Identifiers

URI

http://scigraph.springernature.com/pub.10.1007/978-3-642-39345-7_17

DOI

http://dx.doi.org/10.1007/978-3-642-39345-7_17

DIMENSIONS

https://app.dimensions.ai/details/publication/pub.1000487432


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