A Framework for Product-Service Design for Manufacturing Firms View Full Text


Ontology type: schema:Chapter      Open Access: True


Chapter Info

DATE

2010

AUTHORS

Thècle Alix , Bruno Vallespir

ABSTRACT

Manufacturers propose services around the products they deliver to increase their competitiveness and reach objectives of profitability satisfying specific customer needs. Loyalty can be obtained under the condition that isolated offerings are replaced by integrated value adding solution composed of a product and of one or more product-service. The design of such solution requires to take account of four narrowly overlapping dimensions: the product, the product-service, the process and the organization. A challenge is to propose a model to support the firm core competence widening taking account of all the dimensions together, analyzing how they are interlinked and how they allow to design the coherent value adding solution. In this paper the two first stages of a methodology for new product-service development for manufacturing firms are presented that take account of firm’s environment, core competence, processes as well as the benefits expected by service delivery and the service value. More... »

PAGES

644-651

References to SciGraph publications

  • 1995-09. Relationship marketing of services—growing interest, emerging perspectives in JOURNAL OF THE ACADEMY OF MARKETING SCIENCE
  • Book

    TITLE

    Advances in Production Management Systems. New Challenges, New Approaches

    ISBN

    978-3-642-16357-9
    978-3-642-16358-6

    Identifiers

    URI

    http://scigraph.springernature.com/pub.10.1007/978-3-642-16358-6_80

    DOI

    http://dx.doi.org/10.1007/978-3-642-16358-6_80

    DIMENSIONS

    https://app.dimensions.ai/details/publication/pub.1013248861


    Indexing Status Check whether this publication has been indexed by Scopus and Web Of Science using the SN Indexing Status Tool
    Incoming Citations Browse incoming citations for this publication using opencitations.net

    JSON-LD is the canonical representation for SciGraph data.

    TIP: You can open this SciGraph record using an external JSON-LD service: JSON-LD Playground Google SDTT

    [
      {
        "@context": "https://springernature.github.io/scigraph/jsonld/sgcontext.json", 
        "about": [
          {
            "id": "http://purl.org/au-research/vocabulary/anzsrc-for/2008/0806", 
            "inDefinedTermSet": "http://purl.org/au-research/vocabulary/anzsrc-for/2008/", 
            "name": "Information Systems", 
            "type": "DefinedTerm"
          }, 
          {
            "id": "http://purl.org/au-research/vocabulary/anzsrc-for/2008/08", 
            "inDefinedTermSet": "http://purl.org/au-research/vocabulary/anzsrc-for/2008/", 
            "name": "Information and Computing Sciences", 
            "type": "DefinedTerm"
          }
        ], 
        "author": [
          {
            "affiliation": {
              "alternateName": "Laboratoire de l'Integration du Materiau au Systeme", 
              "id": "https://www.grid.ac/institutes/grid.462974.a", 
              "name": [
                "IMS, University of Bordeaux / CNRS, 351 Cours de la Lib\u00e9ration, 33405, Talence Cedex, France"
              ], 
              "type": "Organization"
            }, 
            "familyName": "Alix", 
            "givenName": "Th\u00e8cle", 
            "id": "sg:person.011266577721.97", 
            "sameAs": [
              "https://app.dimensions.ai/discover/publication?and_facet_researcher=ur.011266577721.97"
            ], 
            "type": "Person"
          }, 
          {
            "affiliation": {
              "alternateName": "Laboratoire de l'Integration du Materiau au Systeme", 
              "id": "https://www.grid.ac/institutes/grid.462974.a", 
              "name": [
                "IMS, University of Bordeaux / CNRS, 351 Cours de la Lib\u00e9ration, 33405, Talence Cedex, France"
              ], 
              "type": "Organization"
            }, 
            "familyName": "Vallespir", 
            "givenName": "Bruno", 
            "id": "sg:person.014705040333.36", 
            "sameAs": [
              "https://app.dimensions.ai/discover/publication?and_facet_researcher=ur.014705040333.36"
            ], 
            "type": "Person"
          }
        ], 
        "citation": [
          {
            "id": "sg:pub.10.1177/009207039502300402", 
            "sameAs": [
              "https://app.dimensions.ai/details/publication/pub.1063722492", 
              "https://doi.org/10.1177/009207039502300402"
            ], 
            "type": "CreativeWork"
          }, 
          {
            "id": "https://doi.org/10.1243/09544054jem858", 
            "sameAs": [
              "https://app.dimensions.ai/details/publication/pub.1064449067"
            ], 
            "type": "CreativeWork"
          }, 
          {
            "id": "https://doi.org/10.1243/09544054jem858", 
            "sameAs": [
              "https://app.dimensions.ai/details/publication/pub.1064449067"
            ], 
            "type": "CreativeWork"
          }, 
          {
            "id": "https://doi.org/10.2307/1251929", 
            "sameAs": [
              "https://app.dimensions.ai/details/publication/pub.1069417535"
            ], 
            "type": "CreativeWork"
          }
        ], 
        "datePublished": "2010", 
        "datePublishedReg": "2010-01-01", 
        "description": "Manufacturers propose services around the products they deliver to increase their competitiveness and reach objectives of profitability satisfying specific customer needs. Loyalty can be obtained under the condition that isolated offerings are replaced by integrated value adding solution composed of a product and of one or more product-service. The design of such solution requires to take account of four narrowly overlapping dimensions: the product, the product-service, the process and the organization. A challenge is to propose a model to support the firm core competence widening taking account of all the dimensions together, analyzing how they are interlinked and how they allow to design the coherent value adding solution. In this paper the two first stages of a methodology for new product-service development for manufacturing firms are presented that take account of firm\u2019s environment, core competence, processes as well as the benefits expected by service delivery and the service value.", 
        "editor": [
          {
            "familyName": "Vallespir", 
            "givenName": "Bruno", 
            "type": "Person"
          }, 
          {
            "familyName": "Alix", 
            "givenName": "Th\u00e8cle", 
            "type": "Person"
          }
        ], 
        "genre": "chapter", 
        "id": "sg:pub.10.1007/978-3-642-16358-6_80", 
        "inLanguage": [
          "en"
        ], 
        "isAccessibleForFree": true, 
        "isPartOf": {
          "isbn": [
            "978-3-642-16357-9", 
            "978-3-642-16358-6"
          ], 
          "name": "Advances in Production Management Systems. New Challenges, New Approaches", 
          "type": "Book"
        }, 
        "name": "A Framework for Product-Service Design for Manufacturing Firms", 
        "pagination": "644-651", 
        "productId": [
          {
            "name": "dimensions_id", 
            "type": "PropertyValue", 
            "value": [
              "pub.1013248861"
            ]
          }, 
          {
            "name": "doi", 
            "type": "PropertyValue", 
            "value": [
              "10.1007/978-3-642-16358-6_80"
            ]
          }, 
          {
            "name": "readcube_id", 
            "type": "PropertyValue", 
            "value": [
              "3f1df22405aa6a28821e328954160b774ef1d8b33a3c9be3b2624834958cebf4"
            ]
          }
        ], 
        "publisher": {
          "location": "Berlin, Heidelberg", 
          "name": "Springer Berlin Heidelberg", 
          "type": "Organisation"
        }, 
        "sameAs": [
          "https://doi.org/10.1007/978-3-642-16358-6_80", 
          "https://app.dimensions.ai/details/publication/pub.1013248861"
        ], 
        "sdDataset": "chapters", 
        "sdDatePublished": "2019-04-16T08:26", 
        "sdLicense": "https://scigraph.springernature.com/explorer/license/", 
        "sdPublisher": {
          "name": "Springer Nature - SN SciGraph project", 
          "type": "Organization"
        }, 
        "sdSource": "s3://com-uberresearch-data-dimensions-target-20181106-alternative/cleanup/v134/2549eaecd7973599484d7c17b260dba0a4ecb94b/merge/v9/a6c9fde33151104705d4d7ff012ea9563521a3ce/jats-lookup/v90/0000000363_0000000363/records_70058_00000000.jsonl", 
        "type": "Chapter", 
        "url": "https://link.springer.com/10.1007%2F978-3-642-16358-6_80"
      }
    ]
     

    Download the RDF metadata as:  json-ld nt turtle xml License info

    HOW TO GET THIS DATA PROGRAMMATICALLY:

    JSON-LD is a popular format for linked data which is fully compatible with JSON.

    curl -H 'Accept: application/ld+json' 'https://scigraph.springernature.com/pub.10.1007/978-3-642-16358-6_80'

    N-Triples is a line-based linked data format ideal for batch operations.

    curl -H 'Accept: application/n-triples' 'https://scigraph.springernature.com/pub.10.1007/978-3-642-16358-6_80'

    Turtle is a human-readable linked data format.

    curl -H 'Accept: text/turtle' 'https://scigraph.springernature.com/pub.10.1007/978-3-642-16358-6_80'

    RDF/XML is a standard XML format for linked data.

    curl -H 'Accept: application/rdf+xml' 'https://scigraph.springernature.com/pub.10.1007/978-3-642-16358-6_80'


     

    This table displays all metadata directly associated to this object as RDF triples.

    87 TRIPLES      23 PREDICATES      30 URIs      20 LITERALS      8 BLANK NODES

    Subject Predicate Object
    1 sg:pub.10.1007/978-3-642-16358-6_80 schema:about anzsrc-for:08
    2 anzsrc-for:0806
    3 schema:author N06353cc7608a4497ab9bdbad6001a840
    4 schema:citation sg:pub.10.1177/009207039502300402
    5 https://doi.org/10.1243/09544054jem858
    6 https://doi.org/10.2307/1251929
    7 schema:datePublished 2010
    8 schema:datePublishedReg 2010-01-01
    9 schema:description Manufacturers propose services around the products they deliver to increase their competitiveness and reach objectives of profitability satisfying specific customer needs. Loyalty can be obtained under the condition that isolated offerings are replaced by integrated value adding solution composed of a product and of one or more product-service. The design of such solution requires to take account of four narrowly overlapping dimensions: the product, the product-service, the process and the organization. A challenge is to propose a model to support the firm core competence widening taking account of all the dimensions together, analyzing how they are interlinked and how they allow to design the coherent value adding solution. In this paper the two first stages of a methodology for new product-service development for manufacturing firms are presented that take account of firm’s environment, core competence, processes as well as the benefits expected by service delivery and the service value.
    10 schema:editor N6ebb20cc24c84dc1a4d1fcfffdc0c067
    11 schema:genre chapter
    12 schema:inLanguage en
    13 schema:isAccessibleForFree true
    14 schema:isPartOf N16c077091e4e4f6fba94afa6e13a367e
    15 schema:name A Framework for Product-Service Design for Manufacturing Firms
    16 schema:pagination 644-651
    17 schema:productId N071ca04b3ce84726b7b1ca6ad23862bb
    18 N1e099c397ac24d918abe3e65726342e2
    19 N46af4bce56f045e6bead1d364b3984ac
    20 schema:publisher N2167494d743c4b84b587255da1f911bc
    21 schema:sameAs https://app.dimensions.ai/details/publication/pub.1013248861
    22 https://doi.org/10.1007/978-3-642-16358-6_80
    23 schema:sdDatePublished 2019-04-16T08:26
    24 schema:sdLicense https://scigraph.springernature.com/explorer/license/
    25 schema:sdPublisher N0ae8fdc094dd4c458c1c47c1498f55f9
    26 schema:url https://link.springer.com/10.1007%2F978-3-642-16358-6_80
    27 sgo:license sg:explorer/license/
    28 sgo:sdDataset chapters
    29 rdf:type schema:Chapter
    30 N06353cc7608a4497ab9bdbad6001a840 rdf:first sg:person.011266577721.97
    31 rdf:rest N0f68b4ed0aa44af58c8168555a613f99
    32 N071ca04b3ce84726b7b1ca6ad23862bb schema:name dimensions_id
    33 schema:value pub.1013248861
    34 rdf:type schema:PropertyValue
    35 N0ae8fdc094dd4c458c1c47c1498f55f9 schema:name Springer Nature - SN SciGraph project
    36 rdf:type schema:Organization
    37 N0f68b4ed0aa44af58c8168555a613f99 rdf:first sg:person.014705040333.36
    38 rdf:rest rdf:nil
    39 N16c077091e4e4f6fba94afa6e13a367e schema:isbn 978-3-642-16357-9
    40 978-3-642-16358-6
    41 schema:name Advances in Production Management Systems. New Challenges, New Approaches
    42 rdf:type schema:Book
    43 N1e099c397ac24d918abe3e65726342e2 schema:name readcube_id
    44 schema:value 3f1df22405aa6a28821e328954160b774ef1d8b33a3c9be3b2624834958cebf4
    45 rdf:type schema:PropertyValue
    46 N2167494d743c4b84b587255da1f911bc schema:location Berlin, Heidelberg
    47 schema:name Springer Berlin Heidelberg
    48 rdf:type schema:Organisation
    49 N46af4bce56f045e6bead1d364b3984ac schema:name doi
    50 schema:value 10.1007/978-3-642-16358-6_80
    51 rdf:type schema:PropertyValue
    52 N6ebb20cc24c84dc1a4d1fcfffdc0c067 rdf:first Nb89be454d112460e82d641dd4b94e624
    53 rdf:rest Nb0fddb45a9ef45f7b9d9a6f630f4ff51
    54 N8fe9f01c75a54666af2054a7aba4aa88 schema:familyName Alix
    55 schema:givenName Thècle
    56 rdf:type schema:Person
    57 Nb0fddb45a9ef45f7b9d9a6f630f4ff51 rdf:first N8fe9f01c75a54666af2054a7aba4aa88
    58 rdf:rest rdf:nil
    59 Nb89be454d112460e82d641dd4b94e624 schema:familyName Vallespir
    60 schema:givenName Bruno
    61 rdf:type schema:Person
    62 anzsrc-for:08 schema:inDefinedTermSet anzsrc-for:
    63 schema:name Information and Computing Sciences
    64 rdf:type schema:DefinedTerm
    65 anzsrc-for:0806 schema:inDefinedTermSet anzsrc-for:
    66 schema:name Information Systems
    67 rdf:type schema:DefinedTerm
    68 sg:person.011266577721.97 schema:affiliation https://www.grid.ac/institutes/grid.462974.a
    69 schema:familyName Alix
    70 schema:givenName Thècle
    71 schema:sameAs https://app.dimensions.ai/discover/publication?and_facet_researcher=ur.011266577721.97
    72 rdf:type schema:Person
    73 sg:person.014705040333.36 schema:affiliation https://www.grid.ac/institutes/grid.462974.a
    74 schema:familyName Vallespir
    75 schema:givenName Bruno
    76 schema:sameAs https://app.dimensions.ai/discover/publication?and_facet_researcher=ur.014705040333.36
    77 rdf:type schema:Person
    78 sg:pub.10.1177/009207039502300402 schema:sameAs https://app.dimensions.ai/details/publication/pub.1063722492
    79 https://doi.org/10.1177/009207039502300402
    80 rdf:type schema:CreativeWork
    81 https://doi.org/10.1243/09544054jem858 schema:sameAs https://app.dimensions.ai/details/publication/pub.1064449067
    82 rdf:type schema:CreativeWork
    83 https://doi.org/10.2307/1251929 schema:sameAs https://app.dimensions.ai/details/publication/pub.1069417535
    84 rdf:type schema:CreativeWork
    85 https://www.grid.ac/institutes/grid.462974.a schema:alternateName Laboratoire de l'Integration du Materiau au Systeme
    86 schema:name IMS, University of Bordeaux / CNRS, 351 Cours de la Libération, 33405, Talence Cedex, France
    87 rdf:type schema:Organization
     




    Preview window. Press ESC to close (or click here)


    ...