Dienstleistungsqualität aus Kundensicht, Vom merkmals- zum ereignisorientierten Ansatz View Full Text


Ontology type: schema:Book     


Book Info

DATE

1992

GENRE

Monograph

AUTHORS

Bert Hentschel

PUBLISHER

Deutscher Universitätsverlag

ABSTRACT

N/A

Identifiers

URI

http://scigraph.springernature.com/pub.10.1007/978-3-322-87378-1

DOI

http://dx.doi.org/10.1007/978-3-322-87378-1

ISBN

978-3-8244-0116-1 | 978-3-322-87378-1

DIMENSIONS

https://app.dimensions.ai/details/publication/pub.1052884028


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