Relationship Between Social Support and Burnout Dimensions in Middle and Senior Managers of the Manufacturing Industry in Ciudad Juárez View Full Text


Ontology type: schema:Chapter     


Chapter Info

DATE

2017-06-17

AUTHORS

Sonia G. Valadez-Torres , Aidé Aracely Maldonado-Macías , Rocío Camacho-Alamilla , Liliana Avelar-Sosa

ABSTRACT

Empirical research carried out in many contexts has found that social support is an important element to reduce the effects of burnout. In this chapter, we analyze the relationships between social support and the three dimensions of burnout syndrome (BS) (emotional exhaustion, cynicism, and professional efficacy). The research was carried out in six manufacturing companies from Ciudad Juárez, Mexico, and the sample included 361 middle and senior managers from different departments. Two questionnaires were administered in the form of a single survey: The Maslach Burnout Inventory–General Survey and the Job Content Questionnaire (JCQ). The former analyzed the three burnout dimensions, whereas the latter studied social support. Relationships between latent variables were analyzed using the structural equation modeling technique (SEM). Results showed a statistically direct relationship between social support and the three burnout dimensions. On one hand, the effects of social support on emotional exhaustion and cynicism are negative. That is, both dimensions diminish when workers perceive enough support from their supervisors and coworkers. On the other hand, the relationship between social support and professional efficacy is positive, meaning that efficiency at work increases when workers perceive enough support from their work team. As conclusions, manufacturing companies must invest in techniques, such as engagement, empowerment, resilience, and social support, to ensure employee motivation and integration. Such strategies impact the wellbeing of companies by reducing burnout effects. More... »

PAGES

409-430

Identifiers

URI

http://scigraph.springernature.com/pub.10.1007/978-3-319-56871-3_20

DOI

http://dx.doi.org/10.1007/978-3-319-56871-3_20

DIMENSIONS

https://app.dimensions.ai/details/publication/pub.1086066748


Indexing Status Check whether this publication has been indexed by Scopus and Web Of Science using the SN Indexing Status Tool
Incoming Citations Browse incoming citations for this publication using opencitations.net

JSON-LD is the canonical representation for SciGraph data.

TIP: You can open this SciGraph record using an external JSON-LD service: JSON-LD Playground Google SDTT

[
  {
    "@context": "https://springernature.github.io/scigraph/jsonld/sgcontext.json", 
    "about": [
      {
        "id": "http://purl.org/au-research/vocabulary/anzsrc-for/2008/17", 
        "inDefinedTermSet": "http://purl.org/au-research/vocabulary/anzsrc-for/2008/", 
        "name": "Psychology and Cognitive Sciences", 
        "type": "DefinedTerm"
      }, 
      {
        "id": "http://purl.org/au-research/vocabulary/anzsrc-for/2008/1701", 
        "inDefinedTermSet": "http://purl.org/au-research/vocabulary/anzsrc-for/2008/", 
        "name": "Psychology", 
        "type": "DefinedTerm"
      }
    ], 
    "author": [
      {
        "affiliation": {
          "alternateName": "Department of Industrial Engineering and Manufacturing, Universidad Aut\u00f3noma de Ciudad Ju\u00e1rez, Av. Del Charro 450 Norte. Col. Partido Romero, Ju\u00e1rez, Chih, Mexico", 
          "id": "http://www.grid.ac/institutes/grid.441213.1", 
          "name": [
            "Department of Industrial Engineering and Manufacturing, Universidad Aut\u00f3noma de Ciudad Ju\u00e1rez, Av. Del Charro 450 Norte. Col. Partido Romero, Ju\u00e1rez, Chih, Mexico"
          ], 
          "type": "Organization"
        }, 
        "familyName": "Valadez-Torres", 
        "givenName": "Sonia G.", 
        "id": "sg:person.014167232204.07", 
        "sameAs": [
          "https://app.dimensions.ai/discover/publication?and_facet_researcher=ur.014167232204.07"
        ], 
        "type": "Person"
      }, 
      {
        "affiliation": {
          "alternateName": "Department of Industrial Engineering and Manufacturing, Universidad Aut\u00f3noma de Ciudad Ju\u00e1rez, Av. Del Charro 450 Norte. Col. Partido Romero, Ju\u00e1rez, Chih, Mexico", 
          "id": "http://www.grid.ac/institutes/grid.441213.1", 
          "name": [
            "Department of Industrial Engineering and Manufacturing, Universidad Aut\u00f3noma de Ciudad Ju\u00e1rez, Av. Del Charro 450 Norte. Col. Partido Romero, Ju\u00e1rez, Chih, Mexico"
          ], 
          "type": "Organization"
        }, 
        "familyName": "Maldonado-Mac\u00edas", 
        "givenName": "Aid\u00e9 Aracely", 
        "id": "sg:person.0673470525.40", 
        "sameAs": [
          "https://app.dimensions.ai/discover/publication?and_facet_researcher=ur.0673470525.40"
        ], 
        "type": "Person"
      }, 
      {
        "affiliation": {
          "alternateName": "Department of Industrial Engineering and Manufacturing, Universidad Aut\u00f3noma de Ciudad Ju\u00e1rez, Av. Del Charro 450 Norte. Col. Partido Romero, Ju\u00e1rez, Chih, Mexico", 
          "id": "http://www.grid.ac/institutes/grid.441213.1", 
          "name": [
            "Department of Industrial Engineering and Manufacturing, Universidad Aut\u00f3noma de Ciudad Ju\u00e1rez, Av. Del Charro 450 Norte. Col. Partido Romero, Ju\u00e1rez, Chih, Mexico"
          ], 
          "type": "Organization"
        }, 
        "familyName": "Camacho-Alamilla", 
        "givenName": "Roc\u00edo", 
        "id": "sg:person.014663645147.90", 
        "sameAs": [
          "https://app.dimensions.ai/discover/publication?and_facet_researcher=ur.014663645147.90"
        ], 
        "type": "Person"
      }, 
      {
        "affiliation": {
          "alternateName": "Department of Industrial Engineering and Manufacturing, Universidad Aut\u00f3noma de Ciudad Ju\u00e1rez, Av. Del Charro 450 Norte. Col. Partido Romero, Ju\u00e1rez, Chih, Mexico", 
          "id": "http://www.grid.ac/institutes/grid.441213.1", 
          "name": [
            "Department of Industrial Engineering and Manufacturing, Universidad Aut\u00f3noma de Ciudad Ju\u00e1rez, Av. Del Charro 450 Norte. Col. Partido Romero, Ju\u00e1rez, Chih, Mexico"
          ], 
          "type": "Organization"
        }, 
        "familyName": "Avelar-Sosa", 
        "givenName": "Liliana", 
        "id": "sg:person.012067025561.23", 
        "sameAs": [
          "https://app.dimensions.ai/discover/publication?and_facet_researcher=ur.012067025561.23"
        ], 
        "type": "Person"
      }
    ], 
    "datePublished": "2017-06-17", 
    "datePublishedReg": "2017-06-17", 
    "description": "Empirical research carried out in many contexts has found that social support is an important element to reduce the effects of burnout. In this chapter, we analyze the relationships between social support and the three dimensions of burnout syndrome (BS) (emotional exhaustion, cynicism, and professional efficacy). The research was carried out in six manufacturing companies from Ciudad Ju\u00e1rez, Mexico, and the sample included 361 middle and senior managers from different departments. Two questionnaires were administered in the form of a single survey: The Maslach Burnout Inventory\u2013General Survey and the Job Content Questionnaire (JCQ). The former analyzed the three burnout dimensions, whereas the latter studied social support. Relationships between latent variables were analyzed using the structural equation modeling technique (SEM). Results showed a statistically direct relationship between social support and the three burnout dimensions. On one hand, the effects of social support on emotional exhaustion and cynicism are negative. That is, both dimensions diminish when workers perceive enough support from their supervisors and coworkers. On the other hand, the relationship between social support and professional efficacy is positive, meaning that efficiency at work increases when workers perceive enough support from their work team. As conclusions, manufacturing companies must invest in techniques, such as engagement, empowerment, resilience, and social support, to ensure employee motivation and integration. Such strategies impact the wellbeing of companies by reducing burnout effects.", 
    "editor": [
      {
        "familyName": "Garc\u00eda-Alcaraz", 
        "givenName": "Jorge Luis", 
        "type": "Person"
      }, 
      {
        "familyName": "Alor-Hern\u00e1ndez", 
        "givenName": "Giner", 
        "type": "Person"
      }, 
      {
        "familyName": "Maldonado-Mac\u00edas", 
        "givenName": "Aid\u00e9 Aracely", 
        "type": "Person"
      }, 
      {
        "familyName": "S\u00e1nchez-Ram\u00edrez", 
        "givenName": "Cuauht\u00e9moc", 
        "type": "Person"
      }
    ], 
    "genre": "chapter", 
    "id": "sg:pub.10.1007/978-3-319-56871-3_20", 
    "inLanguage": "en", 
    "isAccessibleForFree": false, 
    "isPartOf": {
      "isbn": [
        "978-3-319-56870-6", 
        "978-3-319-56871-3"
      ], 
      "name": "New Perspectives on Applied Industrial Tools and Techniques", 
      "type": "Book"
    }, 
    "keywords": [
      "burnout dimensions", 
      "social support", 
      "structural equation modeling techniques", 
      "Job Content Questionnaire", 
      "burnout syndrome", 
      "Maslach Burnout Inventory-General Survey", 
      "effects of burnout", 
      "emotional exhaustion", 
      "employee motivation", 
      "professional efficacy", 
      "work teams", 
      "senior managers", 
      "burnout effect", 
      "empirical research", 
      "latent variables", 
      "enough support", 
      "support", 
      "burnout", 
      "relationship", 
      "questionnaire", 
      "direct relationship", 
      "cynicism", 
      "research", 
      "such strategies", 
      "wellbeing", 
      "dimensions", 
      "motivation", 
      "supervisors", 
      "managers", 
      "resilience", 
      "coworkers", 
      "exhaustion", 
      "workers", 
      "important element", 
      "manufacturing companies", 
      "empowerment", 
      "context", 
      "team", 
      "different departments", 
      "single survey", 
      "modeling techniques", 
      "variables", 
      "survey", 
      "work increases", 
      "effect", 
      "hand", 
      "Ciudad Ju\u00e1rez", 
      "integration", 
      "chapter", 
      "companies", 
      "strategies", 
      "samples", 
      "results", 
      "efficacy", 
      "form", 
      "conclusion", 
      "Ju\u00e1rez", 
      "elements", 
      "syndrome", 
      "Department", 
      "technique", 
      "manufacturing industry", 
      "increase", 
      "industry", 
      "efficiency", 
      "Mexico", 
      "Burnout Inventory\u2013General Survey", 
      "Inventory\u2013General Survey", 
      "Content Questionnaire", 
      "equation modeling technique", 
      "wellbeing of companies"
    ], 
    "name": "Relationship Between Social Support and Burnout Dimensions in Middle and Senior Managers of the Manufacturing Industry in Ciudad Ju\u00e1rez", 
    "pagination": "409-430", 
    "productId": [
      {
        "name": "dimensions_id", 
        "type": "PropertyValue", 
        "value": [
          "pub.1086066748"
        ]
      }, 
      {
        "name": "doi", 
        "type": "PropertyValue", 
        "value": [
          "10.1007/978-3-319-56871-3_20"
        ]
      }
    ], 
    "publisher": {
      "name": "Springer Nature", 
      "type": "Organisation"
    }, 
    "sameAs": [
      "https://doi.org/10.1007/978-3-319-56871-3_20", 
      "https://app.dimensions.ai/details/publication/pub.1086066748"
    ], 
    "sdDataset": "chapters", 
    "sdDatePublished": "2021-11-01T18:48", 
    "sdLicense": "https://scigraph.springernature.com/explorer/license/", 
    "sdPublisher": {
      "name": "Springer Nature - SN SciGraph project", 
      "type": "Organization"
    }, 
    "sdSource": "s3://com-springernature-scigraph/baseset/20211101/entities/gbq_results/chapter/chapter_162.jsonl", 
    "type": "Chapter", 
    "url": "https://doi.org/10.1007/978-3-319-56871-3_20"
  }
]
 

Download the RDF metadata as:  json-ld nt turtle xml License info

HOW TO GET THIS DATA PROGRAMMATICALLY:

JSON-LD is a popular format for linked data which is fully compatible with JSON.

curl -H 'Accept: application/ld+json' 'https://scigraph.springernature.com/pub.10.1007/978-3-319-56871-3_20'

N-Triples is a line-based linked data format ideal for batch operations.

curl -H 'Accept: application/n-triples' 'https://scigraph.springernature.com/pub.10.1007/978-3-319-56871-3_20'

Turtle is a human-readable linked data format.

curl -H 'Accept: text/turtle' 'https://scigraph.springernature.com/pub.10.1007/978-3-319-56871-3_20'

RDF/XML is a standard XML format for linked data.

curl -H 'Accept: application/rdf+xml' 'https://scigraph.springernature.com/pub.10.1007/978-3-319-56871-3_20'


 

This table displays all metadata directly associated to this object as RDF triples.

167 TRIPLES      23 PREDICATES      95 URIs      88 LITERALS      7 BLANK NODES

Subject Predicate Object
1 sg:pub.10.1007/978-3-319-56871-3_20 schema:about anzsrc-for:17
2 anzsrc-for:1701
3 schema:author Nfdb0cfe5d8f74c6ab4f0280de163b4a6
4 schema:datePublished 2017-06-17
5 schema:datePublishedReg 2017-06-17
6 schema:description Empirical research carried out in many contexts has found that social support is an important element to reduce the effects of burnout. In this chapter, we analyze the relationships between social support and the three dimensions of burnout syndrome (BS) (emotional exhaustion, cynicism, and professional efficacy). The research was carried out in six manufacturing companies from Ciudad Juárez, Mexico, and the sample included 361 middle and senior managers from different departments. Two questionnaires were administered in the form of a single survey: The Maslach Burnout Inventory–General Survey and the Job Content Questionnaire (JCQ). The former analyzed the three burnout dimensions, whereas the latter studied social support. Relationships between latent variables were analyzed using the structural equation modeling technique (SEM). Results showed a statistically direct relationship between social support and the three burnout dimensions. On one hand, the effects of social support on emotional exhaustion and cynicism are negative. That is, both dimensions diminish when workers perceive enough support from their supervisors and coworkers. On the other hand, the relationship between social support and professional efficacy is positive, meaning that efficiency at work increases when workers perceive enough support from their work team. As conclusions, manufacturing companies must invest in techniques, such as engagement, empowerment, resilience, and social support, to ensure employee motivation and integration. Such strategies impact the wellbeing of companies by reducing burnout effects.
7 schema:editor N59c9a301af5a4c2092d4370b2bff54ec
8 schema:genre chapter
9 schema:inLanguage en
10 schema:isAccessibleForFree false
11 schema:isPartOf N1fef04be09d5474bbe0bfc68f13c6fa0
12 schema:keywords Burnout Inventory–General Survey
13 Ciudad Juárez
14 Content Questionnaire
15 Department
16 Inventory–General Survey
17 Job Content Questionnaire
18 Juárez
19 Maslach Burnout Inventory-General Survey
20 Mexico
21 burnout
22 burnout dimensions
23 burnout effect
24 burnout syndrome
25 chapter
26 companies
27 conclusion
28 context
29 coworkers
30 cynicism
31 different departments
32 dimensions
33 direct relationship
34 effect
35 effects of burnout
36 efficacy
37 efficiency
38 elements
39 emotional exhaustion
40 empirical research
41 employee motivation
42 empowerment
43 enough support
44 equation modeling technique
45 exhaustion
46 form
47 hand
48 important element
49 increase
50 industry
51 integration
52 latent variables
53 managers
54 manufacturing companies
55 manufacturing industry
56 modeling techniques
57 motivation
58 professional efficacy
59 questionnaire
60 relationship
61 research
62 resilience
63 results
64 samples
65 senior managers
66 single survey
67 social support
68 strategies
69 structural equation modeling techniques
70 such strategies
71 supervisors
72 support
73 survey
74 syndrome
75 team
76 technique
77 variables
78 wellbeing
79 wellbeing of companies
80 work increases
81 work teams
82 workers
83 schema:name Relationship Between Social Support and Burnout Dimensions in Middle and Senior Managers of the Manufacturing Industry in Ciudad Juárez
84 schema:pagination 409-430
85 schema:productId Ndd60a61ae0144e3b858022eb221dce64
86 Nf292d97f1eb44de6bcbb081479116ac1
87 schema:publisher N4aaf4124e57947a4a36beaf4dad22e7d
88 schema:sameAs https://app.dimensions.ai/details/publication/pub.1086066748
89 https://doi.org/10.1007/978-3-319-56871-3_20
90 schema:sdDatePublished 2021-11-01T18:48
91 schema:sdLicense https://scigraph.springernature.com/explorer/license/
92 schema:sdPublisher N01fa68cf3a8247cd9f51e3ae5b2e206a
93 schema:url https://doi.org/10.1007/978-3-319-56871-3_20
94 sgo:license sg:explorer/license/
95 sgo:sdDataset chapters
96 rdf:type schema:Chapter
97 N01fa68cf3a8247cd9f51e3ae5b2e206a schema:name Springer Nature - SN SciGraph project
98 rdf:type schema:Organization
99 N0c872b9e6de642f784e1aa1c0bba3fdd rdf:first sg:person.0673470525.40
100 rdf:rest N27717a0e854b44fdb8858651ef957786
101 N1fef04be09d5474bbe0bfc68f13c6fa0 schema:isbn 978-3-319-56870-6
102 978-3-319-56871-3
103 schema:name New Perspectives on Applied Industrial Tools and Techniques
104 rdf:type schema:Book
105 N243a55fc4bb3430b8f2d1cd306979741 rdf:first N80e44b40b70b468db859169cda137d29
106 rdf:rest rdf:nil
107 N27717a0e854b44fdb8858651ef957786 rdf:first sg:person.014663645147.90
108 rdf:rest Nfb2cb7cbd8904a66b9fc4eed5cd3b87d
109 N4aaf4124e57947a4a36beaf4dad22e7d schema:name Springer Nature
110 rdf:type schema:Organisation
111 N59c9a301af5a4c2092d4370b2bff54ec rdf:first Nacf204f0f6c54999b0c841289a3071f9
112 rdf:rest Nd7c6f8f55af14238963fe299506983d4
113 N5d58551275964b67897920a16191d032 schema:familyName Maldonado-Macías
114 schema:givenName Aidé Aracely
115 rdf:type schema:Person
116 N7f40dfc154f54255b27c501297407edb rdf:first N5d58551275964b67897920a16191d032
117 rdf:rest N243a55fc4bb3430b8f2d1cd306979741
118 N80e44b40b70b468db859169cda137d29 schema:familyName Sánchez-Ramírez
119 schema:givenName Cuauhtémoc
120 rdf:type schema:Person
121 Nacf204f0f6c54999b0c841289a3071f9 schema:familyName García-Alcaraz
122 schema:givenName Jorge Luis
123 rdf:type schema:Person
124 Nd7c6f8f55af14238963fe299506983d4 rdf:first Nf14c01d8e55c4fe494a3b54bea931824
125 rdf:rest N7f40dfc154f54255b27c501297407edb
126 Ndd60a61ae0144e3b858022eb221dce64 schema:name doi
127 schema:value 10.1007/978-3-319-56871-3_20
128 rdf:type schema:PropertyValue
129 Nf14c01d8e55c4fe494a3b54bea931824 schema:familyName Alor-Hernández
130 schema:givenName Giner
131 rdf:type schema:Person
132 Nf292d97f1eb44de6bcbb081479116ac1 schema:name dimensions_id
133 schema:value pub.1086066748
134 rdf:type schema:PropertyValue
135 Nfb2cb7cbd8904a66b9fc4eed5cd3b87d rdf:first sg:person.012067025561.23
136 rdf:rest rdf:nil
137 Nfdb0cfe5d8f74c6ab4f0280de163b4a6 rdf:first sg:person.014167232204.07
138 rdf:rest N0c872b9e6de642f784e1aa1c0bba3fdd
139 anzsrc-for:17 schema:inDefinedTermSet anzsrc-for:
140 schema:name Psychology and Cognitive Sciences
141 rdf:type schema:DefinedTerm
142 anzsrc-for:1701 schema:inDefinedTermSet anzsrc-for:
143 schema:name Psychology
144 rdf:type schema:DefinedTerm
145 sg:person.012067025561.23 schema:affiliation grid-institutes:grid.441213.1
146 schema:familyName Avelar-Sosa
147 schema:givenName Liliana
148 schema:sameAs https://app.dimensions.ai/discover/publication?and_facet_researcher=ur.012067025561.23
149 rdf:type schema:Person
150 sg:person.014167232204.07 schema:affiliation grid-institutes:grid.441213.1
151 schema:familyName Valadez-Torres
152 schema:givenName Sonia G.
153 schema:sameAs https://app.dimensions.ai/discover/publication?and_facet_researcher=ur.014167232204.07
154 rdf:type schema:Person
155 sg:person.014663645147.90 schema:affiliation grid-institutes:grid.441213.1
156 schema:familyName Camacho-Alamilla
157 schema:givenName Rocío
158 schema:sameAs https://app.dimensions.ai/discover/publication?and_facet_researcher=ur.014663645147.90
159 rdf:type schema:Person
160 sg:person.0673470525.40 schema:affiliation grid-institutes:grid.441213.1
161 schema:familyName Maldonado-Macías
162 schema:givenName Aidé Aracely
163 schema:sameAs https://app.dimensions.ai/discover/publication?and_facet_researcher=ur.0673470525.40
164 rdf:type schema:Person
165 grid-institutes:grid.441213.1 schema:alternateName Department of Industrial Engineering and Manufacturing, Universidad Autónoma de Ciudad Juárez, Av. Del Charro 450 Norte. Col. Partido Romero, Juárez, Chih, Mexico
166 schema:name Department of Industrial Engineering and Manufacturing, Universidad Autónoma de Ciudad Juárez, Av. Del Charro 450 Norte. Col. Partido Romero, Juárez, Chih, Mexico
167 rdf:type schema:Organization
 




Preview window. Press ESC to close (or click here)


...