On the Lack of Pragmatic Processing in Artificial Conversational Agents View Full Text


Ontology type: schema:Chapter     


Chapter Info

DATE

2018-10-17

AUTHORS

Baptiste Jacquet , Olivier Masson , Frank Jamet , Jean Baratgin

ABSTRACT

With the increasing demand for automated agents able to communicate with humans, a lot of progress has been made in the field of artificial intelligence in order to produce conversational agents able to sustain open or topic-restricted conversations. Still, they remain far from the capacity of interaction displayed by humans. This article highlights the challenges still faced in artificial social interaction regarding the contextualization of utterances within a conversation, either in chatbots or in more complex social robots, through processing of the pragmatic clues of conversations, using current knowledge in psychology and linguistics. It also suggests a number of points of interest for the development of artificial agents aimed at improving their communication with humans, the relevance of their utterances, and the relationship with the people interacting with them. We believe that in order to be recognized as a social agent, an artificial agent must follow similar rules humans follow themselves when conversing with each other. More... »

PAGES

394-399

References to SciGraph publications

Book

TITLE

Human Systems Engineering and Design

ISBN

978-3-030-02052-1
978-3-030-02053-8

Identifiers

URI

http://scigraph.springernature.com/pub.10.1007/978-3-030-02053-8_60

DOI

http://dx.doi.org/10.1007/978-3-030-02053-8_60

DIMENSIONS

https://app.dimensions.ai/details/publication/pub.1107669807


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142 Laboratoire CHArt - EA4004 (Université Paris VIII & EPHE), 4-14 rue Ferrus, 75014, Paris, France
143 P-A-R-I-S Association, 25 rue Henri Barbusse, 75005, Paris, France
144 rdf:type schema:Organization
145 https://www.grid.ac/institutes/grid.7901.f schema:alternateName Cergy-Pontoise University
146 schema:name Laboratoire CHArt - EA4004 (Université Paris VIII & EPHE), 4-14 rue Ferrus, 75014, Paris, France
147 P-A-R-I-S Association, 25 rue Henri Barbusse, 75005, Paris, France
148 Université Cergy-Pontoise (UCP), 33, boulevard du Port, 95011, Cergy-Pontoise Cedex, France
149 rdf:type schema:Organization
 




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