Patient Identification View Full Text


Ontology type: schema:Chapter      Open Access: True


Chapter Info

DATE

2014

AUTHORS

Dea M. Hughes

ABSTRACT

The complexity of healthcare delivery and the demands for interdisciplinary teamwork present various challenges to patient safety, particularly patient identification. Despite these challenges, there are standardized methods that hospitals can implement to significantly reduce the likelihood of inaccurate patient identifications (i.e., misidentifications). This chapter focuses on five issues. First, it draws attention to the root cause analysis (RCA) process, which is the gold-standard methodology for investigating patient misidentifications. Second, it highlights the Just Culture of safety, which is the optimal environment for conducting RCAs and preventing adverse patient events. Third, it discusses two relevant case studies that illustrate the complexity of patient misidentification events. Fourth, it drills down into the RCA analysis of those events to highlight systemic breakdowns and effective strategies for preventing the root causes of those events. Finally, it highlights the key lessons learned and best practices to reduce patient misidentifications. An absence of accurate patient identification can result in some of the most serious and disturbing misadventures in healthcare delivery. By learning how to identify systemic vulnerabilities within the organization that may contribute to misidentifications, practitioners will have the tools to avoid these preventable and distressing events. The root cause analysis (RCA) process is an effective methodology for learning how to identify such vulnerabilities. More... »

PAGES

3-18

Book

TITLE

Patient Safety

ISBN

978-1-4614-7418-0
978-1-4614-7419-7

Author Affiliations

Identifiers

URI

http://scigraph.springernature.com/pub.10.1007/978-1-4614-7419-7_1

DOI

http://dx.doi.org/10.1007/978-1-4614-7419-7_1

DIMENSIONS

https://app.dimensions.ai/details/publication/pub.1031807036


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