Integration of Statistical Dialog Management Techniques to Implement Commercial Dialog Systems View Full Text


Ontology type: schema:Chapter     


Chapter Info

DATE

2011-08-12

AUTHORS

David Griol , Zoraida Callejas , Ramón López-Cózar

ABSTRACT

In this paper we present a proposal to develop commercial dialog systems that avoids the effort of manually defining the dialog strategy for the dialog manager and also takes into account the benefits of using standards like VoiceXML. In our proposal the dialog manager is trained using a labeled dialog corpus, and selects the next system response considering a classification process based on neural networks that takes into account the complete dialog history. Thus, system developers only need to define a set of VoiceXML files, each including a system prompt and the associated grammar to recognize user responses. The statistical dialog model automatically selects the next system prompt.We have applied this technique to develop a dialog system in VoiceXML that provides railway information in Spanish. More... »

PAGES

227-239

Book

TITLE

Proceedings of the Paralinguistic Information and its Integration in Spoken Dialogue Systems Workshop

ISBN

978-1-4614-1334-9
978-1-4614-1335-6

Identifiers

URI

http://scigraph.springernature.com/pub.10.1007/978-1-4614-1335-6_23

DOI

http://dx.doi.org/10.1007/978-1-4614-1335-6_23

DIMENSIONS

https://app.dimensions.ai/details/publication/pub.1016994143


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