Information Technology and the Control Function of Supervision View Full Text


Ontology type: schema:Chapter     


Chapter Info

DATE

1988

AUTHORS

Patrick Dawson

ABSTRACT

The ability of computer systems to rapidly process and transmit large quantities of operating information over dispersed geographical areas has important implications for supervision and management control of the labour process (Child, 1984, p. 258). The characteristics of this technology provide management with the opportunity to incorporate into the machine elements of control associated with directing, monitoring and evaluating production operations (Edwards, 1979, pp. 18–162). Such an application of new technology may serve to reduce managements’ dependence on hierarchical control structures, and thereby alter the dimensions and combination of other control systems within the organisation (Thompson, 1983, p. 152). The options open to management include: devolving additional elements of control to the local level and enhancing the role of the supervisor; concentrating control at a higher level of management and eroding personal supervisory control mechanisms; replacing the traditional role of the supervisor with a computerised system of control (Dawson and McLoughlin, 1986). It has thus been suggested that computer technology may necessitate a reconstruction of line management (Buchanan, 1983, p. 79) and a redefinition of the supervisory function (Dawson, 1986a). More... »

PAGES

118-142

References to SciGraph publications

Book

TITLE

New Technology and the Labour Process

ISBN

978-0-333-42913-6
978-1-349-19242-7

Identifiers

URI

http://scigraph.springernature.com/pub.10.1007/978-1-349-19242-7_6

DOI

http://dx.doi.org/10.1007/978-1-349-19242-7_6

DIMENSIONS

https://app.dimensions.ai/details/publication/pub.1005902333


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