An X-Ray of the Brazilian e-Gov Web Sites View Full Text


Ontology type: schema:Chapter      Open Access: True


Chapter Info

DATE

2005

AUTHORS

Cristiano Maciel , José Luiz T. Nogueira , Ana Cristina Bicharra Garcia

ABSTRACT

The digital inclusion promotes the reduction of social inequalities. Based on this principle, the Brazilian Government has been setting up an increasing number of Web access locations to render virtual support to its citizens. However, there are no guidelines for the construction and assessment of these electronic Government (e-Gov) sites. In this article we measure the web site quality in the e-Gov domain with the following proprieties: usability, accessibility, interoperability, security, privacy, information reliability, and service agility. We implemented our method, by using a checklist tool, in the evaluation of 127 Brazilian government sites (federal, state and municipal). Our method proved itself efficient in the diagnosis and identification of specific problems in the e-Gov site domain. More... »

PAGES

1138-1141

Book

TITLE

Human-Computer Interaction - INTERACT 2005

ISBN

978-3-540-28943-2
978-3-540-31722-7

Author Affiliations

Identifiers

URI

http://scigraph.springernature.com/pub.10.1007/11555261_123

DOI

http://dx.doi.org/10.1007/11555261_123

DIMENSIONS

https://app.dimensions.ai/details/publication/pub.1026056259


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